General
Terms

1. Definitions and Interpretations

• “Booking Price” means the price payable for the performance of the service requested.
• “Customer” means any person travelling under a service arranged through LiveDGAP.
• “Booker” means any person using LiveDGAP services.
• “Parties” means, as the context may require, LiveDGAP, Bookers and Customers.
• “Provider” means a third-party provider, including any independent drivers or subcontractors licensed to provide transportation, car rental or meet and greet services in accordance with applicable legislation.
• “Provider’s Terms” means the terms pursuant to which the service is made available to the Customer for the performance of the service.
• “LiveDGAP” means LiveDGAP LLC, 510 SE 5th Ave, Unit 614, Fort Lauderdale, FL, USA 33301.
• “Supplementary Invoice” means an invoice for any costs, charges or expenses which arise out of the performance of the service but fall outside the scope of the Booking Price.
• “Terms” means the binding legal agreement between a Booker and LiveDGAP.
• “Vehicle” means any vehicle operated by a third-party Provider for the provision of a transportation or car rental service.
• “Website” shall mean www.livedgap.co.

2. Use of LiveDGAP Services

2.1 Bookers hereby agree, and LiveDGAP accepts, to act as the Booker’s agent with regard to arranging transportation, car rental, and meet and greet services on behalf of the Booker and/or Customer with a third-party Provider.

2.2 Bookers confirm, acknowledge, and agree that:

2.2.1 All services booked through LiveDGAP are provided by third-party Providers.

2.2.2 LiveDGAP acts solely as the agent for the Booker and the intermediary between Bookers and Providers.

2.2.3 LiveDGAP does not operate as a transportation, car rental or meet and greet provider and does not own, operate or maintain vehicles.

2.2.4 These Terms do not constitute a contract for transportation, car rental or meet and greet, and no such contract will be entered into between LiveDGAP, Bookers and/or Customers.

2.2.5 Transportation, car rental, and meet and greet services are provided to Customers under the Provider’s Terms between the Customer and the Provider.

2.2.6 LiveDGAP is not a party to the Provider’s Terms and acts only as a disclosed agent for the Provider.

2.2.7 Services shall at all times be subject to the Provider’s Terms.

2.2.8 Bookers are of sufficient legal age and capacity to enter into legally binding agreements, including these Terms.

2.2.9 Customers are of sufficient legal age and capacity to enter into legally binding agreements, including the Provider’s Terms.

2.2.10 Bookers shall without delay make a copy of these Terms and the Provider’s Terms available to all Customers.

2.2.11 LiveDGAP does not guarantee the availability, quality, safety, suitability, or reliability of services provided by Providers.

3. General Terms

3.1 Bookers shall provide LiveDGAP all necessary information and assistance, including confirmation of booking details and Customer identities, within any timeframe stipulated by LiveDGAP.

3.2 Subject to availability, upon acceptance of a booking request, LiveDGAP shall issue a Booking Confirmation.

3.3 Requests for changes to bookings may incur additional charges, payable on demand by the Booker.

3.4 Bookers shall comply with these Terms and the Provider’s Terms and shall ensure Customers do the same.

3.5 Chauffeurs are entitled to take all necessary safety precautions, including the authority to refuse service, alter the route, or cancel the ride in the interests of safety.

3.6 Bookers and Customers are responsible for obtaining and presenting all required travel documents. LiveDGAP shall have no liability for failure to obtain, present, or comply with such requirements.

4. Payment

4.1 Accepted payment methods: major debit or credit cards, bank transfers, or payment links (on request).

4.2 Special requests (e.g., extra stops, luggage, personalization) may increase the Booking Price.

4.3 All charges include applicable taxes where required by law.

4.4 Payment will be processed using the Booker’s preferred payment method.

4.5 The Booking Price must be paid no later than 24 hours before service commencement. Failure to pay may result in cancellation and cancellation fees.

4.6 Refunds for cancellations will be made in accordance with the applicable cancellation policy, less any cancellation fees.

4.7 Supplementary Invoices may be issued for costs outside the scope of the Booking Price and will be charged automatically to the Booker’s payment method.

4.8 If a primary payment method fails, LiveDGAP may charge a secondary method on file.

4.9 Bookers assume full liability for credit card fraud, chargebacks, or delays in payment.

4.10 Bookers are responsible for ensuring full payment of all charges, including amounts owed by Customers they represent.

5. Liability and Indemnity

5.1 LiveDGAP does not provide transportation, car rental, or meet and greet services. All such services are provided by independent third-party contractors not employed by LiveDGAP or its affiliates.

5.2 To the fullest extent permitted by law, LiveDGAP and its affiliates, investors, shareholders, officers, directors, agents, contractors, and employees shall not be liable for any injury, death, loss, claim, damage, accident, delay, or consequential damages arising out of services booked through LiveDGAP, including but not limited to:

• Errors or delays in responding to booking requests.
• Vehicle breakdowns or system malfunctions.
• Performance or non-performance of services by Providers.
• Acts or omissions of Providers, their staff, or Customers.

5.3 Claims relating to service performance shall be directed against the Provider.

5.4 If LiveDGAP is held liable despite the above, such liability shall not exceed the Booking Price.

5.5 Bookers shall indemnify and hold harmless LiveDGAP and its affiliates from all claims, damages, costs, and expenses arising out of:

• Breach of these Terms.
• Customer conduct, documentation, or compliance failures.
• Damage to Vehicles by Customers or pets (where permitted).
• Provider claims relating to cancellations or non-payment.

5.6 LiveDGAP reserves the right to pursue Customers directly for claims where applicable.

6. Miscellaneous

6.1 No failure or delay by LiveDGAP to exercise rights shall operate as a waiver.

6.2 Rights and remedies herein are cumulative and not exclusive of those provided by law.

6.3 Bookers may not assign their rights under these Terms.

6.4 LiveDGAP may amend these Terms at any time. Existing bookings remain subject to the Terms in force at the time of booking.

6.5 No third party has rights to enforce these Terms.

6.6 Booking details, payment terms, and commercial terms are confidential and may not be disclosed without LiveDGAP’s consent.

6.7 Time is of the essence regarding Booker’s obligations.

6.8 If any provision is found invalid, the remaining provisions remain enforceable.

6.9 LiveDGAP’s collection and processing of personal data is subject to its Privacy Policy, available at www.livedgap.co/privacy-policy.

7. Law and Jurisdiction

7.1 These Terms and any related non-contractual obligations shall be governed by the laws of the State of Florida.

7.2 The courts of Florida shall have exclusive jurisdiction, provided that LiveDGAP may initiate proceedings in any other jurisdiction as necessary.